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Fitbit blaze not working outside charger

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‎12-25-2016 13:33

‎12-25-2016 13:33

I have a new fit but blaze and it works in the charging cradle but as soon as it is taken out to put in the band it does not work , have tried to reset and blank screen image , so unable to reset . Is synching with app when in charging cradle , help 

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‎12-26-2016 05:11 - last edited on ‎08-13-2025 02:44 by Fitbit Moderator

‎12-26-2016 05:11 - last edited on ‎08-13-2025 02:44 by Fitbit Moderator

Welcome to the Forums @Hankswan. Thanks for troubleshooting this inconvenience by yourself. If the restart procedure didn't work, I recommend getting in touch directly with our support team, for a faster response you can contact them via phone or chat.

See you later. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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