Fitbit blaze unable to turn on!

[Ravon11]

Need help. I have need using my Fitbit blaze for past 4mths with no issue. Awhile ago, as I was trying to use my mobile to sync other stuff, I switched off my Fitbit blaze.
After I got my stuff done, I proceed to switch on my Fitbit blaze. Somehow I remember seeing the start up Fitbit logo (diamond shape with dots) but the next thing I know is the Fitbit just black out? I tried pressing different buttons but still does not wake up. I leave it to charge for sometime but still does not work? Anyone encounter this before?

[WendyB · Accepted solution]

Have you tried to restart it. Do it at least 3 times.

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

If that doesn't help
Contact Support
http://help.fitbit.com/?cu=1

[Ravon11]

Hi WendyB, it worked! Thanks a million. I jus know there's a 'soft reset' for the Fitbit blaze.