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Fitbit blaze won't turn on

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‎07-21-2016 22:13

‎07-21-2016 22:13

Hello All,
I just got a Fitbit blaze, and it will not turn on I've tried charging it, restarting, and using my boyfriends charger, yet nothing... I got this as a gift from my parents, just two days ago via mail! It's really disappointing it won't work what should I do?
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4 REPLIES 4

‎07-21-2016 22:17

‎07-21-2016 22:17

Could be defective....

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‎07-21-2016 22:24

‎07-21-2016 22:24

Thanks for the response, although this may be the case I was hoping I was just merely overlooking something; me being new to the Fitbit world... Should I email them, or wait on the form for company advice? Thanks again for your help!
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‎07-21-2016 22:48

‎07-21-2016 22:48

Emailed, waiting a response!
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‎08-12-2016 07:18

In response to Corvettekid

‎08-12-2016 07:18

A warm welcome to the Forums @Joewise and @Corvettekid thanks for stopping by! Woman Happy I appreciate your efforts in troubleshooting this inconvenience by yourself. Woman Wink Since you have already tried the restart process without success, I recommend contacting our support team one more time but this time do it via phone or chat to have a faster response. 

 

Let me know the outcome. Woman Tongue

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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