Fitbit challenge reflecting more steps for other participants

[Pita84]

Hello! I'm in a Fitbit challenge and it says another girl has over 214,000 steps in one day. Pretty sure impossible! I told her and she says her phone only shows she has 1,969. I asked other ppl in the challenge if they see what I'm seeing and someone else said it's telling them she has over 214k steps for today too. So weird! Anyone know why or how to fix that? Her phone reflects correctly.

Moderator edit: subject for clarity

[AlejandraFitbit]

It's great to see you around @Pita84.

The information that you see on your Dashboard for challenges of the other participants will depend on what are doing during the day, also about timing, where is located this person? What is this person during the day, walking, running, etc.? I recommend taking a look at the What should I know about challenges? article for more information.

Catch you later. 

[Polar05]

Did you even read the post @AlejandraFitbit? Your response makes 0 sense in relation to the OPs comments. Maybe customer service bot is bad bot?

Or are you saying it's normal for a person to walk over 100 miles a day?

[Pita84]

Lol no she didn't at all. Even the lady that it said she took over 214k steps said hers showed under 2000. 

Even right now, fitbit challenge I'm in today is saying I took 500 more steps then my fitbit says. Somethings glitchy but hers was WAY off and impossible.  Hahaha. 

[rpseguin]

Please actually READ what the original poster said.

[Pita84 · Accepted solution]

Lol thank you.  I found my own solution though.  I had her leave the challenge and i re-added her and it fixed itself.