help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit fails to connect to Bluetooth every time

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-27-2016 09:22

‎10-27-2016 09:22

I've tried re installing the app, resetting the blaze which works but then when I disconnect it happens again.
Best Answer
0 Votes
1 REPLY 1

‎10-27-2016 09:45

‎10-27-2016 09:45

Hi there @SunsetRunner. Good to see you around! 🙂

 

Have you tried to set up your tracker as a new device? You can do this by going to the Account section at the lower right corner of your app, here choose the option that says "Set up a new device" and just follow the on-screen instructions until your tracker is paired again to your account.

 

It would be good for you to restart your tracker by pressing the left and lower right buttons for 10-12 seconds before setting it up as a new device and see how it goes.

 

Let me know if you need more help after this.

Ferdin | Community Moderator, Fitbit

Help others by giving votes and marking helpful solutions as Accepted

Best Answer
0 Votes