08-10-2019 20:47
08-10-2019 20:47
I went into a pool today and my Fitbit was on it was working and everything then it kept vibrating and I shut it down but when I went to turn it on it says low battery and won’t charge if I leave it on the charger it stops vibrating but when I unplug it it dies and vibrates again it’s vibrating even when it’s shutdown
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Best Answer08-11-2019 00:17
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
08-11-2019 00:17
Unfortunately, the Blaze is not waterproof and it's probably been damaged by wearing it in the pool. See: https://help.fitbit.com/articles/en_US/Help_article/1598/
I would put the Blaze in a sealed bag with some dry rice for a day or two (the rice will draw out any moisture). Then try charging it again while keeping your fingers crossed. If it doesn't work then I'm afraid it's dead.
Best Answer08-11-2019 00:17
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
08-11-2019 00:17
Unfortunately, the Blaze is not waterproof and it's probably been damaged by wearing it in the pool. See: https://help.fitbit.com/articles/en_US/Help_article/1598/
I would put the Blaze in a sealed bag with some dry rice for a day or two (the rice will draw out any moisture). Then try charging it again while keeping your fingers crossed. If it doesn't work then I'm afraid it's dead.
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