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Fitbit no longer measuring sleep stages

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‎04-06-2017 08:12 - last edited on ‎08-13-2019 12:49 by Moderator Alum

‎04-06-2017 08:12 - last edited on ‎08-13-2019 12:49 by Moderator Alum

Fitbit Blaze is no longer measuring sleep stages after doing so for 8 nights. It is now back to the older system. I haven't changed any settings. Is there a solution to this issue?

 

 

Moderator edit: format

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5 REPLIES 5

‎04-07-2017 05:03

‎04-07-2017 05:03

A warm welcome to the Community @Triggst. Could you please provide me with a screenshot of your sleep graph? In the meantime, I recommend logging out and logging back in to your account.

 

hope to hear from you soon. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer

‎04-07-2017 06:42

‎04-07-2017 06:42

Sleep stages on my Blaze only works when it wants to apparently. It finally worked for the first time Monday night. After not working Tues night, it worked Wed night, and again did not work last night. I haven't changed a thing. My app is up to date 

Best Answer

‎04-07-2017 08:16

In response to AlejandraFitbit

‎04-07-2017 08:16

Oddly enough it worked last night and back-dated all other nights except the last two nights. Anyhow, her is what you requested:IMG_7936.PNG

 

 

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0 Votes

‎04-10-2017 04:12

In response to Triggst

‎04-10-2017 04:12

Welcome to the Forums @Mborn8 and @Triggst thanks for the screenshot. 

 

I am glad to hear that this feature is now working for both of you. Our team is aware that there's an inconvenience with the sleep stages and they are hard working in searching a fix for it. If you keep having problems with this, your patience will be much appreciated. 

 

See you around. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer

‎04-10-2017 04:13

In response to AlejandraFitbit

‎04-10-2017 04:13

Awesome! Thank you for the reply

Best Answer