Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Welcome to the Community @MatthewManning and @Rich_Laue thanks for stopping by.
Could you please be more specific and describe us the error are you seeing? Or you can also follow our friend's recommendation to attach a photo of it.
Hope to hear from you soon. ![]()
Best Answer
Best Answer
Best Answer
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Thanks for the reply @MatthewManning. It looks like the screenshot didn't upload correctly. I know this can be annoying but in order for me to help you, I need to have more information about this error. Could you please tell me what are you seeing or where are you seeing this?
See you later. ![]()
Best AnswerBluetooth and turn Bluetooth off and back on. Turn your phone or tablet off and back on. Uninstall and reinstall the Fitbit app. If your Fitbit scale won't sync after you reinstall the app, log in to your Fitbit account on a different phone or tablet and try to sync.
Regards,
Will
Best Answer