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Fitbit won’t see the app on my phone

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‎11-24-2017 08:13 - edited ‎11-24-2017 08:14

‎11-24-2017 08:13 - edited ‎11-24-2017 08:14

My blaze connects to my phone and will sync successfully.  However, if I try to use the Run feature on the watch, the watch reports that it cannot connect to the app (“Check Fitbit app”).   Even though it is synced. 

 

I am running iPhone 7 with 11.1.  My Blaze is running 17.8.401.3, so not the one that is killing the Blaze right now. 

 

The Fitbit app has location services enabled (Always). 

 

I have removed and added the Blaze again, and reset both devices. 

 

 

Shoud the Blaze work with the iPhone 7? 

 

 

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‎11-24-2017 13:19 - edited ‎11-24-2017 13:20

‎11-24-2017 13:19 - edited ‎11-24-2017 13:20

I'm having the same problem, only I'm running 178.402.1

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