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Fitbit won't turn on

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‎01-01-2017 11:30

‎01-01-2017 11:30

My fit bit will not turn on and find a Bluetooth spot. Screen is black and it's been charged and no water damage either.  It randomly stopped today.

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‎01-01-2017 12:52

‎01-01-2017 12:52

First thing to try when a fitbit misbehaves is a restart:

 

https://help.fitbit.com/articles/en_US/Help_article/1186/

 

Give it a few tries though as it sometimes doesn't work 

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‎01-02-2017 05:14

‎01-02-2017 05:14

It's great to welcome you @Steveo13 and @SteveH thanks for stopping by.

 

As recommended by our friend, please restart your Blaze a couple of times. If this procedure doesn't work, feel free to get in touch with our support team. For a faster response you can contact them via phone or chat.

 

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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