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Fitbit wont sync

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‎05-16-2017 15:03

‎05-16-2017 15:03

Got the blaze today. Wont connect to my phone. Says it synced but when i go threw the options on my phone to change setting it just keeps failing. I turned off both devices, turned bluetooth on and off, phone on and off, unpaired devices then tried to connect them again. Nothing works

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‎05-17-2017 06:08

‎05-17-2017 06:08

It's great to welcome you @Olsom and thanks for troubleshooting this inconvenience by yourself.

 

I would like to know if you keep having inconveniences syncing your tracker? If you do, I recommend following the instructions provided in the Having trouble syncing? post. Also, please check that your phone is listed in our list of compatible mobile devices.

 

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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