Flashing green lights on back of Blaze

[NASCARLady]

The flashing green lights on the back of the Blaze now stay on continuously! They would go off a few seconds after I put the Blaze on my nightstand, but not any longer. They even flash when on my wrist!!

I've tried searching the site for suggestions as to what might be causing this but so far I have not had any success!

Any help would be greatly appreciated!

[Mark_Mac]

I tried the reboot and cycled off/on/auto.

The green lights remain on when on auto and on. How do I fix this fault?

[T20K10M]

I did an IM message with Fitbit. They had me try 2 things- neither fixed it- and sent me a new Blaze under warranty bc I was still in my 1 year period. Try the online chat feature it’s way easier than calling and dealing with a person.

Sent from my iPhone

[1pickleball]

what did Mike from London tell you about the flashing green lights and how to stop them?

[T20K10M]

Nothing that worked long term. I initiated a chat online w customer service and they made me try 2 things and then sent me a new Blaze. I think it’s a known issue. Best luck.

Sent from my iPhone

[Rich_Laue]

@1pickleball swipe right on the Blaze until you see settings.. Tap screen. Swipe down till you see heart rate.. Tap until it says off. 

[Jordyrow]

So whilst I’m wearing the Fitbit but sleeping say should the lights be flashing still?

[tldrnkh2o2]

Well if you're sleeping whilst wearing your fit bit how do you know its flashing? Just kidding. I think it has to be auto - buy at times it still does it. I can't wear mine when I sleep anymore because it feels to heavy. 


Sent via the Samsung Galaxy S7, an AT&T 4G LTE smartphone

[Jordyrow]

Well essentially what I’m saying is that it’s still flashing whilst I’m asleep (confirmed by the wife) and the blaze is in auto mode. It does however stop when I take it off. 

My question is therefore whilst on my wrist in auto mode will it always flash?

thank!

[tldrnkh2o2]

I assume only if you're moving. 


Sent via the Samsung Galaxy S7, an AT&T 4G LTE smartphone

[Christop1283]

That worked perfectly on mine. 

[JJ118]

Hello I have been having these issues with the green lights continuously flashing.  I tried the steps you suggested multiple times and am unsuccessful in getting them to stop.  I have currently turned off the heart rate monitor all together because it was draining my battery quicker than normal.

Any other suggestions you might have?

[mrhodes51879]

If you go into your blaze, then settings, go siren to heart rate and select auto. That's what mine was set to. It could be another setting that is causing battery drain. I turned my notifications off as well. If notifications are on that will drain your battery because that is where emails and texts will also come through. 

[Gracieanne]

Same issue.  Changed heart rate setting to auto.  Green lights now off when Blaze not in use.  Thank you

[Jrasine]

Hello, my watch is having a similar problem. The green lights are flashing but the screen is blank and I can't even reset it. Any help would be great, thanks. 

[Maria78]

Thank you so much, I had set the heart rate sensor to auto instead of on and the senors light turned right off, thank you for the information.👍

[Dail]

 I had the same problem and turned off the heart monitor my light is now going out it was not flashing but own constantly. I'm going to wait and see what happens.

[Thisisntmatt]

Having the same issue. Tried all suggestions. Contacted customer service the were no help. Told me to do everything I already did. After that didn’t work the offered me discount code.

[Dail]

Ended up throwing it away and buying another one at the discounted rate. New and works perfect. They should advertise they only last about a year and a half.

[Rich_Laue]

Mine still works and I received mine within a week of release. 

[johnson1942]

why are green lights flashing on my Fitbit blaze