01-03-2017
09:03
- last edited on
01-01-2019
17:46
by
DavideFitbit
01-03-2017
09:03
- last edited on
01-01-2019
17:46
by
DavideFitbit
My Fitbit was working fine yesterday than right before I went to bed it started flashing the Fitbit logo. So I put it on the charger thinking it was dead ,but it kept doing the same thing today. What can I do to fix it?
Moderator edit: subject updated for clarity
Best Answer01-03-2017 09:07 - edited 01-03-2017 09:09
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01-03-2017 09:07 - edited 01-03-2017 09:09
Did you try a restart
Best Answer01-03-2017 09:08
01-03-2017 09:08
Best Answer01-03-2017 09:12
01-03-2017 09:12
Best Answer01-03-2017 09:16
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
01-03-2017 09:16
Then I can think of only 2 things to try.
Let the battery die until it shuts down, the display takes a lot of power, so it shouldn't take more than a day. Then charge it up.
The second thought would be to contact Fitbit, the link is found in the top right of this page, tap on the "?", or under help in the app.
I'm of the curious type and would try letting it die.. Even when contacting Fitbit the battery will die. I've found that it can take up to an hour to turn on a dead tracker after placing it into the charger.
Best Answer01-03-2017 09:18
01-03-2017 09:18
Best Answer