Floor count is incorrect

[MSingh]

I am using Blaze 101 for 3 months and most days the number of floor climbed count is incorrect. Last weekend, drove for 160km and the count went up to 69 floors wherein I did not climb even 1. Usually I climb 1-4 floors a day but by the day end my device says climbed 9 floors.

I have tweeted to @Fitbit and @FitbitSupport but no response.

[AlejandraFitbit]

It's great to see you around @MSingh. Your tracker registers a floor when it detects continuous motion combined with an elevation gain of 7 to 10 feet. It also can provide extra floors for a variety of reasons. Occasionally your tracker may detect pressure changes unrelated to elevation gains, such as a gust of wind, weather change, or opening a door. Exposure to excess moisture can also result in extra floors being counted. This happens if the pathway to the altimeter on the back of your tracker becomes temporarily blocked with sweat or water. I recommend wearing your Blaze loosely during an exercise. 

If you want to negate those extra floors, please do the following from a computer:

1. Log into your fitbit.com dashboard.
2. At the top of the screen click Log > Activity.
3. Find the data you want to negate by selecting a date range.
4. In the activity menu, type in "Driving" and enter the duration and start time.
5. Click Log Activity. Your steps, floors, and calories burned will decrease for the time period you specified.

I hope this helps, let me know the outcome. 

[MSingh]

@AlejandraFitbi Thank you for your response. However I think negating the count everytime is not a best solution and considering so many people have reported this issue, so I think its high time @Fitbit should resolve the problem.

[Rich_Laue]

Really the only way to resolve this is to remove the floor counting feature.

Even in airplanes the mechanical alt8meter, that w9rks like the Fitbits floor counter, has problems. Fitbit is try8ng to measure changes in air pressure equivalent to the weight of a 1.5 inch square piece of paper. 

Problems i see is a falling barometer, one widow open in a car, that buffing noise, walking into a possitive pressure building, some cars also have this, or simply walking in front of a fan may all produce false floors. To fix this is anything but simple.