08-02-2016 02:45
08-02-2016 02:45
Turn off your power saver in your PHONE settings, and tap your screen every 30 sec so your phone doesnt go to sleep.
Worked in my case after 9324825928 tries both on my phone and computer (macosx).
Best Answer
08-03-2016
07:31
- last edited on
03-04-2025
09:13
by
MarreFitbit
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08-03-2016
07:31
- last edited on
03-04-2025
09:13
by
MarreFitbit
Hi there @KublaKhan, Welcome to the Fitbit Community! 😄
Thank you for sharing this with us, I'm sure that other users will find this helpful.
Happy stepping! 😄
Help others by giving votes and marking helpful solutions as Accepted
Best Answer