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For all those who cannot update their tracker (Blaze) on an HTC One M8

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‎08-02-2016 02:45

‎08-02-2016 02:45

Turn off your power saver in your PHONE settings, and tap your screen every 30 sec so your phone doesnt go to sleep.

 

Worked in my case after 9324825928 tries both on my phone and computer (macosx).

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‎08-03-2016 07:31

‎08-03-2016 07:31

Hi there @KublaKhan, Welcome to the Fitbit Community! 😄

 

Thank you for sharing this with us, I'm sure that other users will find this helpful. 

 

Happy stepping! 😄

Ferdin | Community Moderator, Fitbit

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