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Friend's Blaze receives my notifications

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‎04-25-2019 08:35 - last edited on ‎04-26-2019 13:24 by Fitbit Moderator

‎04-25-2019 08:35 - last edited on ‎04-26-2019 13:24 by Fitbit Moderator

I recently purchased the Versa and gave me Blaze to a friend. She connected the blaze to her account and I remove the Blaze from my account but she's still receiving the text messages/phone calls of mine on hers. How do I stop this from happening?

 

Moderator edit: updated subject for clarity

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‎04-25-2019 10:14

‎04-25-2019 10:14

Hi @alynnd . There is one more thing to check. Go into the settings —> Bluetooth on your phone. If the Blaze is still listed, tap to Forget This Device. The same thing happened when I gave my daughter one of my previous Fitbits. We could not figure out why she got my notifications if I was with her.  Check it out and please let us know. 

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‎04-25-2019 10:14

‎04-25-2019 10:14

Hi @alynnd . There is one more thing to check. Go into the settings —> Bluetooth on your phone. If the Blaze is still listed, tap to Forget This Device. The same thing happened when I gave my daughter one of my previous Fitbits. We could not figure out why she got my notifications if I was with her.  Check it out and please let us know. 

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‎04-26-2019 13:18

In response to SunsetRunner

‎04-26-2019 13:18

Hi @alynnd, welcome to our Community. @SunsetRunner, it's nice to see you here!

 

@SunsetRunner, thanks for stopping by and helping our friend @alynnd with your suggestions to remove her previous device from Bluetooth. Nice job!

 

@alynnd, I'm glad that you and your friend are part of our Fitbit family. I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

 

See you around! 😉

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