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[Ninjakiller]

I've Ben having one big problem with my Fitbit blaze it's stuck on the loading screen when it's charging when I take it off after a few hours and try restarting it dose nothing and gos back to the same screen I wait a few hours do it again and than when I go to hard reset it shows the low battery symbol and I put it on a brand new charger just bought yesterday and it dose the same thing 

[DavideFitbit]

Welcome to the Community forums @Ninjakiller. Thank you for the information you've provided regarding the Blaze being stuck on the loading screen. Sorry for the delayed reply. 

Thank you for confirming that you already tried to restart a few times. I've gone ahead and sent your information to the Customer Support team for further assistance, so you should be getting a reply soon.

Keep me posted on the outcome. 

[SunsetRunner]

Hi,

I have a fitbit blaze and I have the same problem, tried the reset technique, let it discharge and recharge but still Nothing changes. Still have the logo on and no other response. The fitbit app sees the recharge level of the Watch but Nothing happens if I change settings or Watch faces.

Can you help?

Thanks.

[DavideFitbit]

Hi, welcome to the Community forums @SunsetRunner. I'm sorry to see that you've been having the same difficulty with the screen being frozen with the charging logo. 

Thank you for confirming that you already tried the restart procedure and other steps. I've gone ahead and sent your information to the Customer Support team for further assistance, so you should be getting a reply soon.

Keep me posted.