help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Full charge but nothing outside of the dock

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-04-2017 16:13

‎03-04-2017 16:13

Hi,

I purchased the blaze last evening, opened it, there was a dead screen. Then I put it in the dock to charge, the battery was full so I set it up correctly, it synced well but when I removed it, nothing happened. 

What should I do?

 

Best Answer
0 Votes
1 REPLY 1

‎03-05-2017 06:09

‎03-05-2017 06:09

Try a restart. Do it at least 3 times.

 

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

If that doesn't help I would take it back to where you got it and exchange it

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer
0 Votes