GPS & Music issues with HTC Desire 626Q

[Mishuk]

Hello all,

I got the Fitbit Blaze last month. Everything is fine except two things.

1. Connected GPS won't work. Every time I want to execute it shows "Phone not found" or "Check Fitbit app". I also communicated with Fitbit support and the replied that my phone is not in support list. Boom. I checked for alternate solutions but found all old models in the list and many of then don't support connected GPS. 😞 

2. Can't get the music system control from my blaze. Though I followed many tips it didn't work.

I live in Bangladesh where Fitbit user is rare. This problems are killing me specially the connected GPS one. Can anyone please help me?

Thanks in advance.

Moderator edit: subject for clarity

[Rich_Laue]

Is the Blaze Classic paired to your phone? As for the GPS if it doesn't connect, I restart the phone.

[Mishuk]

Thanks for the reply.

I did as you told. Actually my Blaze was connected in both BT (Usual n Classic). I disconnect the usual and keep only the classic. Unpaired and repaired again. restarted the phone. But the problem remains.

😞 

[AlejandraFitbit]

It's great to see you around @Mishuk and @Rich_Laue thanks for stopping by.

As mentioned by the Fitbit representative, in order to connect your Blaze with your phone properly, it needs to be compatible. If a phone isn't compatible the connection between it and the tracker can't be successful.

I recommend taking a look at the My Blaze GPS is not working and Music control is not working posts and follow the instructions provided there but I just don't guarantee it will work 100%.

Let me know the outcome.