05-17-2017 19:30
05-17-2017 19:30
I just got my Fitbit Monday and the GPS is already acting up. When I go to exercises and choose run or walk ect. it says connecting to phone but then it says go to fitbit app or the GPS bar is very low then loses connection. I have checked the Bluetooth and the location services on my IPhone 6 but it still doesn't work. plz respond if you have this issue or any tips to solve it
05-17-2017 20:29
05-17-2017 20:29
I also have the same problem, my Blaze connects for about 3-5 minutes then drops and attempts to reconnect for the entire time of my exercise. I plan on contacting customer support.
05-17-2017 21:58 - edited 05-17-2017 22:10
05-17-2017 21:58 - edited 05-17-2017 22:10
@alexcp06@Eagle1. Many are reporting the issues with Connected GPS.
I have success with using the Exercise Tracking (MobileRun) via the Fitbit App. There are some issues with that also.
I'm having 100% success using the App provided I only Pause at the end and then hold the Finish until you get the green splash screen. Others are having continual failure if the they pause and resume.
I would give it a try and you only need a minimum of 1+ minutes to check the result. To use, is tap the Exercise Tile then the stopwatch+ in the top RH corner, then tracking, wait for GPS to lock and you are away.
Your can test both uses ie Pause, Resume and Finish and the Pause, no resume Finish.
Here is an example of my 45 minute walk this morning, no dropouts and accurate
05-21-2017 04:19
05-21-2017 04:19
A warm welcome to the Community @alexcp06, @Eagle1 it's great to see you around and @Colinm39 thanks for stopping by.
If you are having inconveniences with your GPS, I recommend following the instructions provided in the My Blaze GPS is not working post. Also, if you want to try out our friend @Colinm39's recommendation, please do it since I think is really good.
Catch you later.
05-21-2017 09:23
05-21-2017 09:23
You have to leave the Fitbit app open. Otherwise the connection between Blaze and phone will be lost a few minutes later.