GPS tracker will not track my distance and pace correctly

[Stacbrookins]

After I am done walking and I look at my map, the path is going all over the place. While I am walking it does not tell me the correct distance and pace I am walking. I have tried many suggestions for this problem and it still did not work. Things I have tried:

• turning my phone off and then back on
• turning off the GPS and then back on
• reconnecting the GPS in my string on my iPhone

Moderator edit: subject for clarity

[AlejandraFitbit]

A warm welcome to the Forums @Stacbrookins.

Thanks for troubleshooting this by yourself. If you are having issues with the GPS connected feature, I recommend taking a look at the My Blaze GPS is not working post and follow the instructions provided there.

I hope this helps, let me know how it goes. 

[Stacbrookins]

Those are all the things I have already tried that I mentioned in my post. My app was working just fine and then it stopped working. So I know my phone is compatible. 

[Alipoppet]

I have been having the same continuous problem since October with my Fitbit blaze and GPS issues.  There have been back and forth emails with Fitbit customer service and I have done everything they keep telling me.  They have also admitted that there is a problem and that engineers are working on it but it is February 2018 now and still getting fobbed off and still not working!  I’m a keen runner and this was why I brought this watch, and yes it has been working right up to last October!!!

[Alipoppet]

I have been having the same continuous problem since October with my Fitbit blaze and GPS issues. There have been back and forth emails with Fitbit customer service and I have done everything they keep telling me. They have also admitted that there is a problem and that engineers are working on it but it is February 2018 now and still getting fobbed off and still not working! I’m a keen runner and this was why I brought this watch, and yes it has been working right up to last October!!!

[Martin60]

In the last few weeks my fitbit has started playing up also. The maps are showing me all over the place. 

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wrote:

After I am done walking and I look at my map, the path is going all over the place. While I am walking it does not tell me the correct distance and pace I am walking. I have tried many suggestions for this problem and it still did not work. Things I have tried:

• turning my phone off and then back on
• turning off the GPS and then back on
• reconnecting the GPS in my string on my iPhone

Moderator edit: subject for clarity

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[SunsetRunner]

Mine is also doing this it's driving me insane currently training for a half marathon and not getting any correct information is not helping me.