GPS won't connect for runs/walks

[JMB1337]

The issues just recently started. When I go for a run I attempt to track my run but it tells me to "check the Fitbit app". I have checked the app but have nothing to go on there. I have GPS on, I am connected via Bluetooth, I have a good LTE connection on my phone. The blaze syncs just fine and I'm still getting my exercises tracked but just not mapped out. 

The only recent thing I have changed on my phone is the most recent Android O preview. 

[Goosse1962]

I am unsure from your message when the error occurs. I recently started having a loss of mapping of two different types when walking.

At the start of a walk the Blaze couldn't find the phone until I synced. I found that I needed one sync after charging before the Blaze could contact my phone.

I also have lost the connection to the phone during a walk about 30 to 60 minutes after starting. This last case needs a sync to reconnect. When I didn't, I lost mapping after the connection was lost. Three times, the first two being in the same location that I have been to only twice and then a third in a location I go to often. In my case I was thinking that it might have been a temporary LTE signal loss.

I had issues with several applications including Fitbit when I upgraded to M on my phone. They lasted until the next update. Having a Nexus 5x, I tend to be one of the first to get updates. If you are a beta tester and it is an issue with Android O and not fixed before release, then I expect it could affect me when it is released.I am very interested in the cause of your issue and will be following this thread.

[AlejandraFitbit]

Welcome to the Forums @JMB1337 and @Goosse1962 thanks for stopping by.

If you are experiencing inconveniences with the GPS connected feature, I recommend checking if your phone is in our list of compatible mobile devices, then take a look at the My Blaze GPS is not working post.

Let me know how it goes.