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Getting "Check Fitbit app" message

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‎11-19-2017 11:41 - last edited on ‎11-21-2017 15:33 by Fitbit Moderator

‎11-19-2017 11:41 - last edited on ‎11-21-2017 15:33 by Fitbit Moderator

when i try to track excercise git bit won't connect to phone keeps telling me to check app

 

Moderator edit: Updated subject for clarity 

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‎11-21-2017 15:33

‎11-21-2017 15:33

It's great to have you here @Grandmajulee! This means you may need to grant location permissions on your phone or change a setting on your tracker. You may want to double check the requirements here. 

 

Hope this helps! Keep me posted. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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