help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Getting text messages notifications but the content isn't displayed

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-14-2019 14:10 - last edited on ‎06-16-2019 17:24 by Fitbit Moderator

‎06-14-2019 14:10 - last edited on ‎06-16-2019 17:24 by Fitbit Moderator

I get the text notifications but how can I read it.. it just says the person's name thsts it

 

Moderator edit: updated subject for clarity

Best Answer
0 Votes
1 REPLY 1

‎06-16-2019 17:29

‎06-16-2019 17:29

Hi @Mchavez. Welcome to the Community Forums. I'm sorry for the delay in my response.

 

Thanks for letting me know that the text notifications aren't working correctly. After checking with our Support Team, I've been informed that you already have a case created and they're providing you assistance with this. Do you still have this issue? If so, please provide me with your phone's model and OS version.

 

Keep me posted. Smiley Happy

Best Answer
0 Votes