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Got a new phone, how do I connect my fitbit blaze to it?

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‎08-24-2016 15:10

‎08-24-2016 15:10

I got a new phone a few days ago and I can't figure out how to connect my fitbit blaze to it. I can connect to blaze classic, but I can't connect it to get notifications or to use my phone's gps.

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7 REPLIES 7

‎08-24-2016 16:15 - edited ‎08-24-2016 16:16

‎08-24-2016 16:15 - edited ‎08-24-2016 16:16

@twsnyder  which phone do you have ? It will help us to know more.

 

 

 

Stepping in the U.S.A. since September 2013. Android 14

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‎08-24-2016 19:51

In response to Odyssey13

‎08-24-2016 19:51

  A galaxy note 7, sorry for the late reply

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‎08-24-2016 20:26

‎08-24-2016 20:26

Download the fitbit app, log into your account.. Your all setup.. You don't add the fitbit to your phone.. You add the fitbit to your account, the app adds the fitbit to the phone..
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‎08-25-2016 00:36

‎08-25-2016 00:36

Agreed, you shouldn't need to do anything other than log into your account. Since your Blaze is already connected to the account it will then automatically be connected to your phone.

Mike | London, UK

Blaze, Surge, Charge 2, Charge, Flex 2 - iPad Air 2, Nokia Lumia 925 (Deceased), iPhone 6

Take a look at the Fitbit help site for further assistance and information.

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‎08-25-2016 22:39

In response to MikeF

‎08-25-2016 22:39

I downloaded the app as soon as I got the phone and it's working fine with the app, it's the bluetooth part that isn't working. When I try to connect my phone to the fitbit it says pairing denied by fitbit and I have no clue how to fix it.

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‎08-26-2016 02:10

‎08-26-2016 02:10

Who i blue too f are we ref feeding too? The one listed as Blaze or Blaze Classic?
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‎09-02-2016 04:52

In response to Rich_Laue

‎09-02-2016 04:52

Welcome to the Community @twsnyder. @Odyssey13, @MikeF and @Rich_Laue thanks for stopping by and for the instructions provided. Woman Happy It's great to hear that your tracker is syncing with your phone, but it won't be able to connect 100% because Note 7 is not a compatible phone yet. Keep in mind that you can always sync your tracker with a computer or compatible device. You can also keep an eye on our list of compatible mobile devices for any update.

 

See you later. Woman Wink

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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