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Got this as a gift. Dont have a phone, do I need the dongle to connect to windows 10?

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‎12-27-2017 02:39

‎12-27-2017 02:39

So I been a bit confused. Glad to get this product seems something I would like. I did set it up, it did connect to the laptop some how because I had to enter in the activation code which was visible on the device. But after that it just went back to the fitbit.com/setup home screen and its been there ever since even though its charging directly plugged into the laptop. It says it couldnt sync. Did some further research and read I needed to downloaded fitbit connect, surprised I had to download two programs but whatever. But then the fitbit connect program says I need to plug in the dongle. But it didnt even come with one!?

 

So do I have to go buy one or else it will not connect? 

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‎12-27-2017 11:29 - edited ‎12-27-2017 11:31

‎12-27-2017 11:29 - edited ‎12-27-2017 11:31

Fitbit connect is for non win 10 computers. You want to load one or the other, not both. Preferably you want the win 10 app which does not need a dongle if the computer has built in Bluetooth. 

Yes the connect program needs a dongle.. 

 

Since you where able to set the tracker up, you are able to sync without a dongle through the win 10 app

 

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