12-27-2017 02:39
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

12-27-2017 02:39
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
So I been a bit confused. Glad to get this product seems something I would like. I did set it up, it did connect to the laptop some how because I had to enter in the activation code which was visible on the device. But after that it just went back to the fitbit.com/setup home screen and its been there ever since even though its charging directly plugged into the laptop. It says it couldnt sync. Did some further research and read I needed to downloaded fitbit connect, surprised I had to download two programs but whatever. But then the fitbit connect program says I need to plug in the dongle. But it didnt even come with one!?
So do I have to go buy one or else it will not connect?

12-27-2017 11:29 - edited 12-27-2017 11:31
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post


12-27-2017 11:29 - edited 12-27-2017 11:31
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Fitbit connect is for non win 10 computers. You want to load one or the other, not both. Preferably you want the win 10 app which does not need a dongle if the computer has built in Bluetooth.
Yes the connect program needs a dongle..
Since you where able to set the tracker up, you are able to sync without a dongle through the win 10 app

