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Guarantee

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‎01-20-2019 17:40

‎01-20-2019 17:40

How long is he blaze guaranteed for? The heart rate monitor and sleep monitor have stopped working. It was purchased January 2017.

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4 REPLIES 4

‎01-20-2019 18:30

‎01-20-2019 18:30

Hi @Caragen

 

12 months in the USA and 2 years in some European countries. click for information

 

Have you tried doing a restart of the Blaze? It's generally the first step when there is a problem.

Stepping in the U.S.A. since September 2013. Android 14

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‎01-20-2019 18:48

In response to Odyssey13

‎01-20-2019 18:48

Many thanks for the advice. I’m not sure how to restart it as I’m a technophobe but I’ll have a try. Cheers. 😎

Sent from my iPhone
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‎01-20-2019 19:34

In response to Caragen

‎01-20-2019 19:34

Hi @Caragen

 

Here is a link on how to restart

Stepping in the U.S.A. since September 2013. Android 14

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‎01-20-2019 20:08

In response to Odyssey13

‎01-20-2019 20:08

Thank you so much. Very helpful and hopefully will sort the problem 😉

Sent from my iPhone
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