HR not working in Walk mode

[jakewinger]

Hi, I am running into issues with HR monitoring during Walk excercise mode.  The only other excercise mode I use regurarly, Run, HR monitoring seems to work fine.  I'm wearing the Blaze in the  same place on my wrist during both activities.

So when I'm in Run mode and running, HR monitoring works fine.

When I'm in Walk mode and walking, HR monitoring works intermittently - part of the walk will monitor fine others will report I'm around resting HR, whilst my walking pace remains consisitent throughout.

I've tried different places on my wrist, tightening/loosening the band, resetting the device, etc.

Any ideas on what might be causing this?

[FerdinandFitbit]

Hi there @jakewinger. Good to see you in the Community! 🙂

It's strange that the HR monitoring is not working fine when you use the Walk mode. Not really sure what could be causing this and if you've already followed similar instructions to these, feel free to get in touch with the Support Team and they will be happy to help you out with this.

Let me know if you need anything else!