Heart Rate Not Showing

[KRemick]

I just got my Blaze and am working on learning how to use it and set it up the way I want. The clock face options all show that the heart rate should show on the watch face. Mine doesn't How do you turn that on?

[AlejandraFitbit]

Welcome to the Community @KRemick. Could you please tell me which clock face you selected? In the meantime, you can try to tap your tracker's display, in this way you will be able to see that your information will change and that the heart rate information in the one with the heart icon. 

Hope to hear from you soon. 

[Telephus53 · Accepted solution]

Make sure you have heart rate enabled under settings on the tracker. Then, change the clock display to another format through the app on your phone. Lastly, change the clock display back to the one desired.

[KRemick]

I'm using the default setting. Right now I'm trying the advice of telephus53 and changing it and then changing it back.

[Telephus53]

Try double clicking the item on the clock face to change to heart rate.


Sent from XFINITY Connect Mobile App

[KRemick]

Thanks! That works too.