Heart Rate monitor and green lights not working on blaze

[Jaydewow]

So about a week ago my Fitbit blaze ‘s heart rate monitor stopped working. 

I have no green lights on the monitor. 

I have check it my settings for the monitor are set to auto. I’ve even changed it to On and nothing. I’ve restarted the device a handful of times. Nothing. I’ve delete the blaze from my account, and from my Bluetooth devices in my phone. Even tried connecting it to a different phone but nothing. 

Move only had it about 2 months 😞 never form it wet except sweat, never dropped it. 😓 help me please 

[SunsetRunner · Accepted solution]

Awesome troubleshooting

Since having done everything possible,

When desired it's possible to contact the fitbit support team, they can be contacted from the official contact page.

Mention what you've already tried to speed things up.

[RobbRo]

I am echoing this problem. It seems to be pandemic particularly after a certain amount of time. I have tried the hard-restart as well. Please open up a support call for me also. I have emailed in my problem and awaiting a response.