help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Heart rate inaccurate/inconsistent

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-01-2017 17:56

‎08-01-2017 17:56

Do any of you have issues with your heart rate reading being off or your fitbit just not reading it at all? I workout a lot and I find that my fitbit isn't accurately tracking my pulse and sometimes isn't reading it at all! I have tried changing its position, wearing it more loose, wearing it tighter. Nothing is working and it bums me out!

Best Answer
0 Votes
2 REPLIES 2

‎08-02-2017 02:28

‎08-02-2017 02:28

I have the exact same problem...  I got my Blaze yesterday, and it was fine until I woke up this morning and it hadn't tracked my heart raw all night. I tried all the steps you mention and turning it off and back on, and moved it to my right arm. This worked briefly, but now I'm back to no reading (or not having having a pulse 😉 ). 
Best Answer
0 Votes

‎08-02-2017 11:20 - edited ‎08-02-2017 11:21

‎08-02-2017 11:20 - edited ‎08-02-2017 11:21

Is your blaze set to Auto?  If yes try changing the setting to ON restart your blaze by press and holding the left button and the bottom right button at the same time until you see the fitbit logo..

Best Answer
0 Votes