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Heart rate monitor not working

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‎11-02-2017 15:00 - last edited on ‎11-03-2017 07:05 by Moderator Alum

‎11-02-2017 15:00 - last edited on ‎11-03-2017 07:05 by Moderator Alum

I have the Blaze, only had it since July and having problems with the heart rate monitor it works when it's on the "on" setting but when I put it onto "auto" setting the green light is flashing but it just comes up with this "=" and nothing else I have tried shutting it down and cleaning it and moving it around my arm bit still nothing it's driving me crazy is there anything else I can do please help me 😭😭

 

 

Moderator edit: format

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‎11-03-2017 07:07

‎11-03-2017 07:07

A warm welcome to the Community @Janie445, thanks for troubleshooting this by yourself. 

 

If your tracker isn't registering your heart rate information, I recommend taking a look at this post, where you will be able to find some steps to follow and also some tips. You can try to restart your Blaze too.

 

Let me know how it goes. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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