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Heart rate monitor

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‎03-24-2016 23:22

‎03-24-2016 23:22

My heart rate monitor has stopped working on the New blaze!
Is there a reset button to re start the blaze? Or have I got to contact FitBit for a replacement?
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‎03-24-2016 23:29

‎03-24-2016 23:29

There is a restart process:

 

http://help.fitbit.com/articles/en_US/Help_article/How-do-I-restart-my-tracker/

 

Give it a few tries though as it doesn't always work first time.

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‎03-25-2016 07:40

‎03-25-2016 07:40

Just in case, check "Settings" on the Blaze watch, then check and make sure the Heart Rate is set to Auto and that it didn't accidentally get bumped to Off
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‎03-30-2016 00:26

In response to SunriseGirl

‎03-30-2016 00:26

HI ye checked that first, before the post.
i had to reboot the blaze by holding the left button & bottom right button till the fitbit sign appeared. all good now.

kev
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