Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Heart rate not recorded in app

Replies are disabled for this topic. Start a new one or visit our Help Center.
I have had the Fitbit blaze for a total of 24 hours and when I look at my heart rate stats in the app, it seems it was recording my heart rate until 2 o'clock in the morning. I have had no other recorded reading since then even though the blaze has been telling me my heart rate all day. I also just did a workout and no new heart rate information has been added.
Best Answer
0 Votes
3 REPLIES 3
@Gcombet how long ago was the last time the tracker synced? Did sleep show up?
Have you tried a reset/restart of the tracker, hold the select and back buttons for 12 seconds
Best Answer
0 Votes
Yes it did track my sleep and I actually just found out that if I go on the website it shows all my heart rate data so it must be a bug in the app.
Best Answer
0 Votes

Then try logging out/in on the app, this should force a fresh update. 

Android has this problem. 

Best Answer
0 Votes