help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Heart rate

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-11-2016 05:02

‎08-11-2016 05:02

My heart rate monitor will not show my heart rate anymore....how can I correct this?
Best Answer
0 Votes
2 REPLIES 2

‎08-11-2016 05:33

‎08-11-2016 05:33

Hi @LPoe

 

Feel free restarting the tracker:

 

Restart the tracker

 

URL: Click / Tap to open the Fitbit Help Article 'How do I restart the tracker?'

Hope it helps

Best Answer
0 Votes

‎08-12-2016 05:01 - edited ‎08-16-2016 15:09

In response to SunsetRunner

‎08-12-2016 05:01 - edited ‎08-16-2016 15:09

@LPoe A warm welcome to the Community! Also, find the Heart Rate setting on your tracker and change the setting to Auto or On to resume heart rate tracking. If it's auto and you're not using it will turn off and won't show heart rate for that period of time. 

 

@SunsetRunner Thanks for the troubleshoot provided. 

 

Hope this helps. Let me know how it goes. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


Best Answer
0 Votes