Following the Fitbit update today my watch no longer syncs to my phone. This happened a while back also and I was sent a new watch. I hope this update hasn’t ‘broken’ my watch again. I’m getting fed up with this.
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Try a restart. Do it at least 3 times.
Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1
If that doesn't help Contact Support.
http://help.fitbit.com/?cu=1
Wendy | CA | Moto G6 Android
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Best Answer