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Hot Yoga not syncing to dashboard

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‎02-18-2018 15:41 - last edited on ‎02-19-2018 05:01 by Moderator Alum

‎02-18-2018 15:41 - last edited on ‎02-19-2018 05:01 by Moderator Alum

I did a hot yoga class today and took my fitbit off for it. I keep trying to log it manually but it says in red next to the entry "(not synced)." I restarted my fitbit, logged out then back into the app, updated the app, and it still won't work. If I change it to "sport" or "weights" it will sync - just not for hot yoga. Any idea why or how to fix this or how to create my own exercise?

 

Moderator edit: Clarified subject

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‎02-19-2018 05:01

‎02-19-2018 05:01

Hi there @maggiem730. Great to see you in the  Fitbit Community Forums! 🙂

 

I'm sorry you're having problems to log your hot yoga activity. It sounds very strange that it's appearing in red saying that...  Thanks a lot for restarting your tracker and logging out and back into the app though!

 

Now, could you please describe exactly when it is that this message appears? For example, you will go to the Track Exercise tile and log your Hot Yoga session... Now, at what point is it that you get this message? If you could also include a screenshot of what you can see, that will help me a lot to determine what could be going on here.

 

I'll be looking forward for your reply!

Ferdin | Community Moderator, Fitbit

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‎02-19-2018 11:13

In response to FerdinandFitbit

‎02-19-2018 11:13

Sent from my iPhone
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