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How can I stop my Blaze connecting to my phone?

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Hi,

 

I've been using a Blaze for the past month and a bit, and have decided to also get a Charge 2, as I wanted to be able to wear some of my actual watches.  I have turned off my "Always Connected" and "All-Day Sync" options in the settings on the app, and have turned off bluetooth on the tracker, as well as shutting it down, so it shouldn't be doing anything, but it still connects to my phone. As a result, my new Charge 2 finds it difficult to sync with my phone.  Without deleting the Blaze, is there a way of getting it so that this doesn't happen?  I was under the impression that the app would automatically only sync to the nearest device, which is currently the Charge 2, but this doesn't seem to be happening.

 

Thanks very much,

 

Ash.

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2 REPLIES 2

Problem solved, after having spoken to one of the tech guys.  🙂

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A warm welcome to the Community @Ticklesocks. I am glad to hear that your inquiry has been resolved. If you need anything else do not hesitate in posting it.

 

Happy stepping! Woman Very Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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