How do the notifications work on Blaze?

[Jaiteh]

How near to your phone do you have to be do receive message or notification please for the blaze?

Moderator edit: updated subject for clarity

[SteveH]

The notifications are sent over bluetooth so that determines the range. I find that the bluetooth range is about 20 feet but can be less if there are walls in the way and can be more if there is a clear line of sight.

[MarreFitbit · Accepted solution]

Hello there @SteveH, welcome to the Community Forums.To confirm all requirements to receive notifications, see How do I get notifications from my phone on my Fitbit device? 

Additionally to what my friend @SteveH mentioned, note that notifications may skip or stop occasionally for several reasons that don't suggest a problem with your device or the Fitbit app. 

• Your phone was too far away. It must be within 30 feet of your Fitbit device to transmit the notification.
• For texts, you have the conversation open on your phone. Your Fitbit device shows new texts you haven't already read.
• You changed a related setting on your phone, such as turning on Do Not Disturb, Quiet hours, or Driving mode. 
• You're using multiple Bluetooth devices. If you have Bluetooth devices like speakers, headsets, or car stereos paired to your phone along with your Fitbit device, you may have trouble using more than one at the same time. For example, turning on your speaker might stop your phone from sending a notification or syncing. Turn off other Bluetooth connections when not in use.
• The connection between your phone and Fitbit device is unstable. Bluetooth signals are susceptible to disconnecting or dropping occasionally. If you have an Android phone, check the following:
  • Make sure Enable Notification Widget is on. You can find this with the other notification settings in the Fitbit app.
  • Make sure Always Connected is on to improve your device's Bluetooth connection.
  • Make sure the Fitbit app is allowed to run in the background on your phone. For more information, see What should I know about using the Fitbit app on my Android phone?
• The app that should send the notification can't do so. Check all the phone and Fitbit app requirements in How do I get notifications from my phone on my Fitbit device? 
• Your device was syncing. Syncing can sometimes prevent or delay a notification. 
• You just updated the Fitbit app. Restart your phone and try setting up notifications again.