12-17-2017 04:22
12-17-2017 04:22
I got a new phone and new phone number and now my Fitbit doesn’t work. Someone please help!!!
Answered! Go to the Best Answer.
01-07-2018 19:25
01-07-2018 19:25
12-17-2017 05:56
12-17-2017 05:56
Hi @ACVACV - When you say your Fitbit doesn't work, are you saying that it is not syncing with the app? I am assuming that you added the app to your new phone and logged in. Please further describe the issue you are having - thanks!
12-17-2017 08:13 - edited 12-17-2017 08:14
12-17-2017 08:13 - edited 12-17-2017 08:14
As @Ozzie65 States normally adding the app, logging in, and accepting any permission is enough. If your old phone is around let's turn it off.
12-17-2017 19:30
12-17-2017 19:30
How can I change the phone number from iphone6 to iPhone 8 plus?
my Fitbit blaze isn't working
12-17-2017
19:34
- last edited on
12-18-2017
05:41
by
AlejandraFitbit
12-17-2017
19:34
- last edited on
12-18-2017
05:41
by
AlejandraFitbit
How can I change the phone number from my iPhone 6 to my new phone number in iPhone 8 plus? My Fitbit doesn't work!
Moderator edit: Subject for clarity
12-17-2017 20:12
12-17-2017 20:12
12-17-2017 21:07
12-17-2017 21:07
You need to download the fitbit app to your new phone and sign in using the same email
Wendy | CA | Moto G6 Android
Want to discuss ways to increase your activity? Visit the Lifestyle Forum
12-18-2017 05:42 - edited 12-18-2017 05:44
12-18-2017 05:42 - edited 12-18-2017 05:44
A warm welcome to the Community @ACVACV, @Rich_Laue, @Ozzie65 and @WendyB thanks for stopping by.
I would like to know if you followed our friend's instructions? Did you download the Fitbit app? Is your tracker working properly now or are you still having issues? If you still having issue, could you please be more specific about what issues are you having?
Hope to hear from you soon.
12-18-2017 11:21
12-18-2017 11:21
12-21-2017 11:11
12-21-2017 11:11
The phone number has nothing. I do with your Fitbit account.
Install Fitbit on your new phone
Log into your Fitbit app with e same email you are logged with now. A how the app k odd who you are.
You are now setup.
If you do not see your blaze and past info, yo have logged in with the wrong address.
You find the address to log in with at https://www.fitbit.com/settings/profile
12-21-2017 21:46
12-21-2017 21:46
Same logged in with no problem it keeps telling me to turn on my Bluetooth went from an iPhone 6s to iPhone 8plus
12-21-2017 22:31
12-21-2017 22:31
@Taz301 is your phones Bluetooth turned on? This needs to on to sync
01-07-2018 19:23
01-07-2018 19:23
Hi! I am having a similar problem. I recently upgraded to the iPhone 8 Plus. I seem to be able to get everything to work on the app and just got my phone to connect through Bluetooth to my blaze but I can’t get notifications! Can anyone suggest some troubleshooting? I have deleted app and reinstalled, turned off phone, turned off blaze, synced with app and Bluetooth on phone.
01-07-2018 19:25
01-07-2018 19:25
01-08-2018 01:01
01-08-2018 01:01
Have you checked your notification panel to see if Fitbit has permission?
07-30-2018 05:23
07-30-2018 05:23
My Fitbit blaze is fully charged. The old phone is turned off and I have downloaded the Fitbit but the blaze does not work. It is fully charged
07-30-2018 05:47
07-30-2018 05:47
Could you please define what is meant by does not work @Blaloj, this thread has been hijacked several times .
Does the Blaze turn on?
Is the Blaze counting steps?
Is the Blaze still connected to your Fitbit account?
Does the Blaze sync it's data to the Fitbit account.
Are you getting notifications.
08-18-2018 16:16
08-18-2018 16:16