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How to receive notifications in Samsung 8?

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-15-2017 17:35 - last edited on ‎05-18-2017 16:35 by Fitbit Moderator

‎05-15-2017 17:35 - last edited on ‎05-18-2017 16:35 by Fitbit Moderator

New to all this and not very tech savy

Why won't my texts etc from my s8 come up on my phone 😞

 

Moderator edit: Updated subject for clarity 

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8 REPLIES 8

‎05-16-2017 16:53

‎05-16-2017 16:53

A warm welcome to the Community @Klawrence17! Currently, the Samsung 8 isn't listed as a compatible device. This is the reason why it won't sync to your Fitbit tracker. However, Fitbit is always adding new mobile devices to the list. 

 

As an alternative solution, you can set up your new Fitbit tracker from your computer. You can use your Fitbit app to log activities or food. 

 

Hope this helps! 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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‎05-16-2017 20:16

In response to SilviaFitbit

‎05-16-2017 20:16

Any idea how long until it will be compatible?

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‎05-19-2017 00:27

In response to SilviaFitbit

‎05-19-2017 00:27

If I had of been aware of that I would definetly not have purchased it. 

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‎05-19-2017 09:56

In response to Klawrence17

‎05-19-2017 09:56

Hey @t0rchard and @Klawrence17! I totally understand your frustration. Fitbit is always working to add new mobile devices to the list, I don't have an specific timeframe about when this is going to be added but you can keep an eye on the list. 

 

Thank you so much for your understanding and patience. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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‎05-19-2017 19:23

In response to SilviaFitbit

‎05-19-2017 19:23

Mines is actually working great now!
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‎05-19-2017 22:24

In response to t0rchard

‎05-19-2017 22:24

@t0rchard wrote:
Mines is actually working great now!

Did you do anything different? I too just bought one and have an 8+ and thought it was not going to be an issue. I had just upgraded from a charge HR, as I decided I wanted to go back to Fitbit after using a Gear2.

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‎05-19-2017 22:27

In response to t0rchard

‎05-19-2017 22:27

Did you do anything special? I have been trying to get mine to work with my 8+

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‎05-20-2017 05:15

In response to katwoman5

‎05-20-2017 05:15

I found another post about it, tried it and it worked. The post said to
delete the app and disconnect from Bluetooth. Then reload the app and turn
bluetooth back on. BUT connect the blaze to your phone from the app NOT
Bluetooth. Then for some reason? turn your Wi-Fi off overnight on your
phone. This amazingly worked the next morning!
Hope it works for you too
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