help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Huawei GR5 compatibility

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-18-2018 04:44 - last edited on ‎01-18-2018 05:54 by Moderator Alum

‎01-18-2018 04:44 - last edited on ‎01-18-2018 05:54 by Moderator Alum

I bought Huawei GR5,2017 but my fitbit blaze can't use properly, I can't see the hold n cutting option, sometimes I can't see the person name n number. Please help. Mobile software is nougat,7

 

Moderator edit: Clarified subject

Best Answer
0 Votes
3 REPLIES 3

‎01-18-2018 05:53 - last edited on ‎03-31-2025 09:02 by Fitbit Moderator

‎01-18-2018 05:53 - last edited on ‎03-31-2025 09:02 by Fitbit Moderator

Hey there @Faisal.Alam. Great to see you in the Fitbit Community Forums! 🙂

I'm sorry you're having problems using your Blaze with your Huawei GR5. I was taking a look at the list of compatible devices and it seems that at the moment, this phone is not supported 😕

We don't have any news on when or if this phone will be supported at all, so if you have another device as a tablet that is compatible, feel free to use it to sync your tracker with it and keep an eye on the list for further updated.

Thanks for your comprehension and anything else you may need, let me know!

Ferdin | Community Moderator, Fitbit

Help others by giving votes and marking helpful solutions as Accepted

Best Answer
0 Votes

‎01-22-2018 17:51

In response to FerdinandFitbit

‎01-22-2018 17:51

Same problem😭😭😭😭😭

Best Answer
0 Votes

‎01-22-2018 23:02

In response to FerdinandFitbit

‎01-22-2018 23:02

Thanks, but when we will get the update software, please help us  , please release the update software asap.

Thanks once again

Regards

Faisal

@FerdinandFitbit wrote:

Hey there @Faisal.Alam. Great to see you in the Fitbit Community Forums! 🙂

 

I'm sorry you're having problems using your Blaze with your Huawei GR5. I was taking a look at the list of compatible devices and it seems that at the moment, this phone is not supported 😕

 

We don't have any news on when or if this phone will be supported at all, so if you have another device as a tablet that is compatible, feel free to use it to sync your tracker with it and keep an eye on the list for further updated.

 

Thanks for your comprehension and anything else you may need, let me know!

 

Best Answer
0 Votes