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I can't see my exercise information

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‎06-05-2018 13:16 - last edited on ‎06-08-2018 04:29 by Moderator Alum

‎06-05-2018 13:16 - last edited on ‎06-08-2018 04:29 by Moderator Alum

I have just got a Fitbit Blaze and am having trouble with it. I did a run today and tracked it with the activity function on the watch. The watch has synced with the app on my Samsung S7 and the distance is there etc. but there's no actual breakdown of my run, its just been added to the general distance section.

Any ideas please?

 

 

Moderator edit: subject for clarity

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‎06-08-2018 04:30

‎06-08-2018 04:30

Hey @SunsetRunner, great to welcome you.

 

I am sorry to hear that you can't see your exercise information, could you please provide me with a screenshot of the data you are seeing? In the meantime, I recommend taking a look at the How do I use exercise apps and modes on my Fitbit device? help article.

 

Hope to hear from you soon. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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