I wish Blaze has a seconds hand

[Kyle38]

Fitbit blaze. Wanted to track sleep etc. am a pilot and noticed the Fitbit lacks the very essence of the reason a watch was invented by humans in the first place... To tell time. Fitbit blaze does not have a second hand on the clock. There's no way around it. The watch is not a watch. Item returned. Big swing and a miss for Fitbit.

Moderator Edit: Clarified subject

[Lordrobs]

Many watches don't come with a second hand so I'm not sure I get your point about "the watch is not a watch". If there is a feature that is a deal breaker when purchasing something then I usually find out if that feature is present before buying it rather than complaining after.

[Kyle38]

One would assume the watch ($200 watch) would have the most absolute, essential, basic feature of having a second hand, or digital readout, or downloadable display, or update... One shouldn't have to get so nats **ahem** into researching a product to see if it has an essential feature that you believe. Bought a new car recently and did zero research to see if it had a seat belt installed. Wanna know why? Cause it's 2016 and cars have seat belts. Smart watches should be able to display time!! Go home lordrob

[Reaver1]

Dont be a tool.  Its a fitness tracker as advertised. Not a watch, not a smart watch, a fitness tracker...

[Rich_Laue]

If I'm going to buy a $200 item i don't assumr, i do some research, the first thing i did before buying my first $99 fitbit was download and read the manual.

[bbarrera]

@Kyle38 you are right on the money. Fitbit also surprises with a stopwatch without a lap feature, something I've used on every watch and stopwatch since 1970.

Honestly I don't know anyone that researches products beyond skimming online reviews or looking at Consumer Reports.

Getting scolded by Community Council members is pathetic attempt to shift the conversation from something everyone expects (seconds or lap features) to blaming the user. Get a life folks.

Where in the manual does it explicitly state there are no seconds on the watch face? Is it in the specs? Where is that omission documented @Rich_Laue - it is something everyone expects on a watch so did Fitbit take the time to set our expectations?

[Rich_Laue]

@bbarrera page 25 shows. He a soluble clock f ces, i don't see any seconds showing. 

Personally i would have thought that at sat one click would have had seconds, considering that they where added the the Charge line in response to users request. 

In any case a simple search of these forums would have brought up. He lack of a seconds display. 

[bbarrera]

You conveniently left out the text above the picture:

"The examples below show a few of the clock faces available for your Blaze."

There are only 4 watch faces, so how truthful is that statement?

Ignore that. According to Fitbit, only a few examples of clock faces are shown in the manual. Nowhere does Fitbit set expectations that a reasonable assumption (seconds on a watch face) is not available.

Surge users have been begging for seconds. No seconds on Surge watchface, and its the most expensive Fitbit.

Nowhere in the manual is there a list of exercises supported.

Nowhere in the manual does the stopwatch state it doesn't support laps.

How long is a consumer suppose to research a product? To what lengths are they suppose to research?

Please stop shifting blame to the consumer, people reasonably assume certain features should be in a product like Blaze, particularly at the price point. Fitbit doesn't set expectations, not in the specs and not in the manual. Telling people its their fault for not doing extensive research is shameful.

[Rich_Laue]

Oh my bad, i didn't leave it out, i had not noticed. That doesn't change the fact that if second are important, a 15 second research would have prevented the misunderstanding. 

[bbarrera]

OK, got it, in your world its the consumer's fault, not Fitbit's fault that their #1 and #2 most expensive trackers fail to have a feature that a reasonable person would simply expect to be on top-of-the-line trackers from the #1 tracker manufacturer. 

I guess you'll stop telling people to read the manual, and instead they are suppose to find the forums and search instead. Or search Google. Because a feature that naturally should be on the tracker should be under suspicion and requires research. 

Why doesn't everyone search to find out if it accurately tracks how many miles I walk or run or bike, before purchasing? Oh, thats right, you expect it to accurately track. Except when Connected GPS goes wacky. But shame on the consumer for not researching that its a known problem before buying a Blaze.

Where does it end?

[Rich_Laue]

In my world its customer beware and don't assume. If I'm spending 200 i want to know what I'm getting.. It's the same thing as when i bought my car, i did not assume that it had a manual transmission i read the details. 

[SunsetRunner]

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@bbarrera wrote:

Nowhere does Fitbit set expectations that a reasonable assumption (seconds on a watch face) is not available.

Nowhere in the manual does the stopwatch state it doesn't support laps.

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most user guides document the functionnalities.

never the not supported.

not in the user guide = not existing

[Lordrobs]

Well, you know what they say about assumptions...

I personally wouldn't say that having a second display is "essential". Most people I know are happy to know that the time is 3:45 and really don't care if it is 3:45:22.

Your comparison to the car purchase is obviously made to prove a point but I would say it is more akin to assuming a car has satellite navigation. If that was an "absolute essential" feature you'd check before you bought it surely?

Anyway, you have returned the product so your dig on here is somewhat pointless.

[MikeS1971]

When I had my Blaze, I never used the watch. But I would of expected that a least one of the watch faces to have the seconds. The analog face at least. But to those that drink the FitBit Kool-Aid, that's blasphemy. Fitbit makes perfect devices. If the device is going to include a watch, why not have the most basic of watch functions?

Reading the manual or doing a little research doesn't mean you'll find out 100% of what a device can and cannot do. There's always little things that aren't documented. Like a watch being able to display seconds. That's not an unreasonable expectation. That shouldn't need research. Who in their right mind would even think for a second that a device you wear on your wrist that has the ability to tell time wouldn't have the ability to display something so simple.

[SunsetRunner]

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@MikeS1971 wrote:
When I had my Blaze, I never used the watch. But I would of expected that a least one of the watch faces to have the seconds. The analog face at least. But to those that drink the FitBit Kool-Aid, that's blasphemy. Fitbit makes perfect devices. If the device is going to include a watch, why not have the most basic of watch functions?

Reading the manual or doing a little research doesn't mean you'll find out 100% of what a device can and cannot do. There's always little things that aren't documented. Like a watch being able to display seconds. That's not an unreasonable expectation. That shouldn't need research. Who in their right mind would even think for a second that a device you wear on your wrist that has the ability to tell time wouldn't have the ability to display something so simple.

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http://coolmaterial.com/style/19-cool-watches-that-require-a-phd-to-tell-time/

https://fr.pinterest.com/pin/391391023839765823/

[SunsetRunner]

Agree
Very very subtle. Was very surprised when I fired up my brand new blaze and quickly figured out just how rubbish it was

[AngelaMa]

Hello everyone! Thanks for taking the time to share your feedback, just remember to follow the Community Guidelines and keep a friendly environment. 🙂 If you would like the Blaze to display seconds on the screen, the best way to make your voice heard is the Feature Request board on our Community. Take a moment to vote and add your comments to the idea: Show seconds/day of the week on the screen the more votes it gets more opportunities it has to be noticed by our developers. 

Catch you later! 

[Giggitti]

And it doesn't do that accuratly either!

[racertempo]

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@Lordrobs wrote:

Well, you know what they say about assumptions...

I personally wouldn't say that having a second display is "essential". Most people I know are happy to know that the time is 3:45 and really don't care if it is 3:45:22.

Your comparison to the car purchase is obviously made to prove a point but I would say it is more akin to assuming a car has satellite navigation. If that was an "absolute essential" feature you'd check before you bought it surely?

Anyway, you have returned the product so your dig on here is somewhat pointless.

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Rich Laue and BBerrera aside, the initial post states infers that you cannot use it as a watch because it is missing a second hand.  This is nothing more than a personal opinion and I agree with you Lordrobs.  Tons of watches do exist without second hands, NO cars exist without seat belts, poor analogy but I understand why you going there.   Satnav or heated seats would be better examples for sure.

[bbarrera]

I can't help but laugh at the apologists, some people need or want seconds displayed on watch face - not too hard to understand. Its also perfectly understandable that seconds display is a feature you expect on a watch, like a stopwatch with laps. Both seconds and stopwatch laps are missing and its not practical for many to discover that before purchase. In fact I don't know if I would even think to add laps to a checklist before making a purchase, but if it was missing after purchase it would cause me to seriously evaluate if that feature is required. Thats what I mean by "it may not be practical" - sometimes you don't consciously know whats truly important until you start using it.

For those reasons, the only 'research' I recommend before purchasing:

- make sure the store has a 30-day return policy, and if there are any costs if you return

- make sure you understand if the warranty is limited to purchasing from authorized stores

For months I've seen posts, some that come across as scolding, "you should have downloaded and read the manual" - guessing those posts will stop now because the manual says:

"The examples below show a few of the clock faces available for your Blaze."

and the reality today, almost 6 months after Blaze started shipping is:

"The examples below show the only clock faces available for your Blaze."

So check the store policies, buy something that looks good, and then start using it. Satisified? Keep it. Not? Return it.