If you shut down, how do you turn back on?

[MzSunshine]

Blaze shut completely down & I have not been able to restart it.  Put it in charging cradle hoping that would turn it back on.  That did not work.  Is there a reset option available.  I've had it not even 2 months yet & feeling lost without it right now. Hope there's a resolution to this sooner than later.

[Rich_Laue]

Hello @MzSunshine, your heading makes it sound toke you shut the blaze down, on purpose, through the settings menu. 

The body of the message sounds as if the blaze shut down on its own. 

In any case pressing any button, or placing it into its charger should turn it on.. You can try holding the left and lower right buttons for 15 seconds. 

You might have to contact Fitbit and have them take a look. 

Www.contact.com

[SunsetRunner]

Hi @MzSunshine

To turn on the Blaze, press the bottom right button on the tracker gently and release.

There's no factory reset option on the Blaze.

Feel free to check out the Fitbit Help Article:

URL: Click to go to the Fitbit Help Article 'My tracker's battery isn't charging'

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[AngelaMa]

Welcome to the Community @MzSunshine! Did you try the troubleshoot advised by @Rich_Laue? Is your Blaze working properly now? @SunsetRunner thanks for your cooperation! 🙂 

Keep me posted! 

[MzSunshine]

Thanks for the feedback/suggestions. I ended up contacting Fitbit
support. I've sent back my pebble & awaiting a replacement.

[AngelaMa]

Hello @MzSunshine thanks for sharing! Keep me posted about the replacement process and tag me if you have any questions! 🙂

[MzSunshine]

My replacement has been shipped today. (Yaaaay...been lost without it)

[AngelaMa]

@MzSunshine I know you can get really attached to your tracker, I'm lost with out my Blaze! I'm glad to know the replacement is on your way!

Keep me posted! 

[MzSunshine]

Thanks!

Sent from my iPhone