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Image on my Blaze jumps around

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‎03-25-2018 14:29

‎03-25-2018 14:29

The images on my Blaze are jumping around.  Does anyone know what might be wrong with it?

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‎03-26-2018 00:08

‎03-26-2018 00:08

I don't know what's wrong with it but the first thing to try when a fitbit misbehaves is a restart using the following procedure:

 

  1. Press and hold the back (left) and bottom buttons until you see the Fitbit logo on the screen. This should take less than 10 seconds.
  2. Let go of the buttons.
  3. If your Fitbit Blaze, Fitbit Ionic, or Fitbit Versa doesn't work normally, use the instructions in How do I turn off my Fitbit device? to turn your watch off and on again.

It does no harm and can sort out all sorts of issues. You might need to give it a few tries though as it's known to not always work.

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2 REPLIES 2

‎03-26-2018 00:08

‎03-26-2018 00:08

I don't know what's wrong with it but the first thing to try when a fitbit misbehaves is a restart using the following procedure:

 

  1. Press and hold the back (left) and bottom buttons until you see the Fitbit logo on the screen. This should take less than 10 seconds.
  2. Let go of the buttons.
  3. If your Fitbit Blaze, Fitbit Ionic, or Fitbit Versa doesn't work normally, use the instructions in How do I turn off my Fitbit device? to turn your watch off and on again.

It does no harm and can sort out all sorts of issues. You might need to give it a few tries though as it's known to not always work.

Best Answer

‎03-26-2018 05:08

In response to SteveH

‎03-26-2018 05:08

That worked!  Thank you!

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