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Inaccurate run result and map isn't correct

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‎11-11-2017 15:03 - last edited on ‎11-13-2017 06:10 by Moderator Alum

‎11-11-2017 15:03 - last edited on ‎11-13-2017 06:10 by Moderator Alum

Ever since the update, the Fitbit gives inaccurate run results. Example I ran a measured 5 mile race and it showed I only did 3.5 miles. Also, the map didn't even show the correct route.

 

 

Moderator edit: Subject for clarity

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‎11-13-2017 06:36

‎11-13-2017 06:36

A warm welcome to the Community @Lauzrt. Have you verified your stride length? If you haven't, I recommend taking a look at this post and follow the instructions provided there to update this information. Also, check the My Blaze GPS is not working post.

 

I hope this helps, let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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