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Incorrect Sleep tracking and step count.

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‎06-29-2016 09:10

‎06-29-2016 09:10

I have been using my fitbit blaze for a week and have noticed that sleep and steps tracking  are  incorrect.

 

my tracker shows that i am sleeping only 2-3 hours which is incorrect (i have been sleeping at least 6 hours a day). and it also tracks at least 160 steps when i am sleeping.

 

I have tried restarted this couple of times.

 

Fitbit App on my mobile shows firmware to be 178.8.200.3

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‎06-30-2016 05:35

‎06-30-2016 05:35

Hi there @SunsetRunner. Welcome to the Community! 🙂

 

I was about to suggest a restart but you mentioned that you've already tried that. So... Hve you had the chance to see any improvement after the restart or you did restart the tracker and nothing improved?

Ferdin | Community Moderator, Fitbit

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