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Incorrect milage tracked during runs

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‎07-13-2018 06:46

‎07-13-2018 06:46

Hello,

 

I have been noticing for a few runs now that my pace and miles ran are incorrect. I was in a 7 mile race yesterday and connected to my GPS on my phone and at the end of the race it said I had only gone 5.98 miles. When I go back to look on my phone it shows that it followed the race track but did not accurately record the mileage.  

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‎07-15-2018 07:17

‎07-15-2018 07:17

Hey @echejade, welcome to the Forums.

 

I am sorry to hear that you are having issues with your mileage information. If you haven't checked your stride length information, I recommend taking a look at this post and follow the instructions provide there. Update your information and test your tracker.

 

Let me know the outcome. Man Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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