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It won't sync

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My app says the tracker is not found and will not sync @ all...
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4 REPLIES 4

Hi

 

Feel free restarting the tracker & the phone if not already done.

 

Restart the tracker

 

URL: Click / Tap to open the Fitbit Help Article 'How do I restart the tracker?'

 


Hope it helps

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Welcome to the Community @Griffith1 and @SunsetRunner thanks for stopping by. I would like to know if you keep having problems syncing your Blaze? If you do, I recommend following our syncing troubleshoot. After these steps your tracker should work without an inconvenience. 

 

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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They had to send me a new one. The bluetooth feature was no longer functioning.
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It's great to hear that you will be receiving a new tracker @lauraneumiller. At the moment of receiving your replacement device, you can follow these steps to set it up from your iOS Fitbit app:

 

1. From the Fitbit app dashboard, tap the Account tab.
2. Tap Set Up a Device.
3. Choose your tracker and follow the onscreen instructions to continue.

 

Happy stepping. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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