Hi
Feel free restarting the tracker & the phone if not already done.
Restart the tracker
URL: Click / Tap to open the Fitbit Help Article 'How do I restart the tracker?'
Hope it helps
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Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Welcome to the Community @Griffith1 and @SunsetRunner thanks for stopping by. I would like to know if you keep having problems syncing your Blaze? If you do, I recommend following our syncing troubleshoot. After these steps your tracker should work without an inconvenience.
Let me know the outcome. ![]()
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Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
It's great to hear that you will be receiving a new tracker @lauraneumiller. At the moment of receiving your replacement device, you can follow these steps to set it up from your iOS Fitbit app:
1. From the Fitbit app dashboard, tap the Account tab.
2. Tap Set Up a Device.
3. Choose your tracker and follow the onscreen instructions to continue.
Happy stepping. ![]()
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